- +49 911 18 07 91-0
- +49 911 18 07 91-10
Beside our standard products we offer individual solutions for communication and a comprehensive range of services.
Complex customer requirements call for specific solutions. Our universal products become attuned to your project-specific needs
and are offered with the adequate hardware platform according to the requirements.
We will be pleased to draw up a non-binding offer for you.
For this we would ask you to provide the following detailed information:
- Block diagram (functional drawing), if any
- Which protocols are to be linked up with the master station (e.g. superordinate control station)?
- Which protocols are to be linked up with the slave station (e.g. substation, RTU, control station)?
- How many distant terminals (slave stations) are to be connected per gateway / in total?
- How are several slave stations be serially connected (point-to-point / party line)?
- How many data points (in control and monitoring direction) should be transmitted (per slave station / per gateway / in total)?
- Should the gateways operate redundantly?
- How many gateways are required?
- Contact details for possible queries
- Project name, if any
Please send your request by fax to +49 911 180791-10 or by email to
If possible, please enclose a sketch describing the communication / connection between master station level and substation level.
You have technical questions concerning our products or you need support regarding the configuration etc.?
Please contact our technical support:
Our products are manufactured under the strictest quality standards. However, if you recognise a reason for a complaint,
we endeavour to help you as quickly as possible.
Please use RMA - Return Material Authorization complying with the procedure described therein
to perform the repair process in your interest.